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Privacy policy

Privacy policy

Privacy-sensitive data, or personal data, are processed through our webshop. B & O Bakkerij Techniek BV considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:

-We clearly state the purposes for which we process personal data. We do this through this privacy policy
- We restrict our collection of personal data to only the personal data required for legitimate purposes
-We first ask you for permission to process your personal data in cases where your permission is required
-We take appropriate security measures to protect your personal data and also the requirements of parties that process personal data in our order
-We respect your right to view, correct or delete your personal data on your application.

Baking and Cooking (B&O Bakkerij Techniek B.V.) is responsible for data processing. In this privacy policy we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.

This privacy policy was last modified on 14-03-2018.


Use of personal data
When you visit our web shop we obtain certain information from you. That may be personal data. We only keep and use the personal data that you provide in the context of the service you requested or of which it is clear that it is provided to us to process.
We use the following data for the purposes mentioned in this privacy statement:

-NAW data
-Phone number
-Billing address
-E-mail address
-Payment data
-IP address
-Order history

Access account
With your account you can access a management environment where you can set, specify and change data yourself.

Baking and Cooking (B&O Bakkerij Techniek B.V.) cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the web shop and the services provided thereon. The starting date for the validity of these conditions is 24-05-2018, with the publication of a new version, the validity of all previous versions is canceled. This privacy policy describes which information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

Our web shop has been developed with software from Lightspeed. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures based on the agreement we have made with them. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.



In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Post NL
If you place an order with us, it is our job to have your package delivered to you. We use the services of Post NL for the execution of the deliveries. It is therefore necessary that we share your name, address, place of residence and contact details with Post NL. Post NL uses this information only for the purpose of performing the agreement. In the event that Post NL engages subcontractors, Post NL also makes your data available to these parties.

General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date - other than at your request - we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Handling order
In order to handle the order correctly, we use your name and address data.

Handling payment traffic
In order to handle the payment of the order correctly, we use your payment details.

To facilitate the communication about your order and / or other questions, we use your personal data / contact details.

Implementation of statutory duty
In order to comply with our statutory duty, we keep your order history including payment details within the set legal term.

Marketing (if permission)
In order to provide you with personal offers, we use your personal data / contact details. This data will only be used if you have given permission for this.

Fraud prevention
For fraud prevention purposes, we use your IP address, address details and payment details if there is a legitimate interest.

If this is necessary for the proper processing of your order, we can also provide your personal data to third parties. You can read more about this in this privacy statement.

Contact and newsletter
We offer through our web shop the possibility to ask questions through various channels (such as e-mail, telephone and social media). You choose which information you provide. The information that you send us will be kept for as long as necessary for the complete answering and processing of your question.
We offer a newsletter with which we want to inform interested parties about our products and / or services. If you register for our newsletter, we will use the information provided for you or provided separately by you in accordance with art. 6 paragraph 1 S. 1 lit. AVG regularly send our newsletter based on your permission. Every newsletter contains a link with which you can unsubscribe at any time. In addition, it is also possible to contact us to have you signed out. After unsubscribing, we will delete your e-mail address unless you have explicitly agreed to the further use of your data or we reserve the right to continue to use data, which is legally permitted and about which we inform you in this statement.

We do not publish your customer data.

When you first visit our web shop, a notice is displayed in which we explain why we use cookies (the cookie banner). You are free to disable cookies through your internet browser. Keep in mind that it is possible that our website will no longer work optimally.

Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have signed a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained information for other Google services. Finally, we will anonymize the IP addresses.

We take security measures to limit abuse of and unauthorized access to personal data. All our connections are encrypted through SSL.

Retention periods
The personal data described above are retained for as long as necessary to process your order (s), including warranty, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation). We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Third party websites
This privacy statement does not apply to third party websites. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.

Changes to this privacy policy
We reserve the right to make changes to this privacy policy. It is advisable to consult this privacy policy regularly, so that you are aware of these changes.

View and change your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time through the information below.
You can also send us a request to view, change or delete this data. You can also submit a request for a data export of data that we use with your consent, or provide us with  a motivated statement that you want us to limit the processing of personal data.

Rectification right
You always have the right to let us change the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect through the information below. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation on the e-mail address known to us,
that the details have been changed .

Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can make a request to that effect through the information below. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data, until you cancel the restriction, will no longer be processed.

Right of transferability
You always have the right to let the data that we process or have processed and that relate to your person or that can be traced back to you, be performed by another party. You can make a request to that effect through the information below. You will receive a response to your request within 30 days. If your request is granted, we will send you duplicates or copies of all information about you that we have processed or that have been processed by us, by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
If applicable, you have the right to object to the processing of your personal data by, or on behalf of Baking and Cooking (B&O Bakkerij Techniek B.V.). If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make duplicates and / or copies of data that we process or have made available to you and then permanently discontinue the processing.

Authority Personal Data
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.


Contact details
B&O Bakkerij Techniek B.V.
Attn. Baking and Cooking
Emmerblok 31
4751XE Oud GastelThe Netherlands
[email protected]
+31 (0) 651 890 024

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